Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson time in order to receive a make-up lesson. This includes leaving messages on the answering machine or eMail.
No shows or failure to notify the school/teacher within 24 hours is considered a forfeited lesson.
If you know of dates ahead of time where you/your child cannot make a lesson, please notify theschool when booking/paying for your lessons.
There are NO refunds on unused or cancelled lessons.
Should you choose to take a break, unused lessons can be banked for you for a period of 3months. Unused lessons after that time will be considered forfeited.Credits CANNOT be transferred from teacher to teacher.
Should you decide to stop taking lessons altogether, please give your teacher 2 lessons notice.